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If you experience any trouble with Delos, discuss this issue directly
with top-level experts using the Messenger system available on this page.
Experts will log the defect into the Delos Tracker once it has been
reproduced.
If no experts are available at this time, please send a description of your
problem to support@e-delos.com and
our support team will answer as soon as possible.
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| Service status |
Online:
experts are available, you will get an
answer immediately
Away:
no expert is connected, but you can chat
with other users
Offline:
Messenger system is not ready, and you will
not be able to send or receive messages
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| Pictos legend |
this icon prefixes messages sent by
users in the community
this icon prefixes messages written by an expert.
An expert submit a technical note to the
knowledge base summarizing all the key
points of the conversation.
this icon prefixes messages sent by a
moderator. A moderator is an expert
and is regulating the tracks. Moderators
are validating technical notes submitted
into the knowledge base.
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